Help content addresses common user questions. Beyond this, users often submit
comments, report bugs, and ask questions not covered in the existing
documentation. Therefore, providing a channel for user feedback is crucial.

Help and Feedback is a secondary use case. Consequently, place it in secondary
navigation. Appropriate locations include:

- Overflow menus
- Bottom of a navigation drawer
- Settings section

Maintain consistent naming across platforms. While "Help" and "Send Feedback"
are standard Android labels, your app might use alternative labels like "Help
Center." Consistency ensures a seamless user experience.
![](https://developer.android.com/static/images/design/ui/mobile/settings_9.png) **Figure 1:** A screen with the correct Help \& Feedback label

The help screen can include options to report issues. Consider using the [Google
In-App Reviews API](https://developer.android.com/guide/playcore/in-app-review) to motivate users to leave a review.

Consider your app's information hierarchy to improve user experience. Prioritize
frequently accessed help content. Place common help scenarios near the top of
the screen, linking directly to relevant features or settings. This ensures
quick access to important information. Place less frequently accessed content
such as **Privacy** or **Terms of service** less prominently. This declutters
the main interface while still providing access.

Consider these options for less prominent placement:

- Overflow menu
- Lower screen position

Support instructions with relevant images, icons, videos, or animation to
explain user tasks.